Connecting MAC Devices to Eduroam Wireless Network

Article Type: How To

Question: How do I connect my Mac device to the Eduroam wireless network?

Answer, Resolution or Steps: 

  1. Open Wi-Fi Settings on Mac:

    • Click the Wi-Fi icon in the top-right corner of the screen.

    • Ensure Wi-Fi is turned on. If it’s off, click Turn Wi-Fi On.

  2. Select Eduroam from Available Networks:

    • From the list of available Wi-Fi networks, click on Eduroam.

  3. Enter Your Credentials:

    • Username: Enter your full institution email address For students: (starid@go.minnstate.edu). For employees: (starid@minnstate.edu)

    • Password: Enter your Starid password. 

    • Click Join to connect.

  4. Accept Security Certificate (If Prompted):

    • A certificate warning may appear, confirming that the Eduroam network is secure.

    • Click Trust or Accept to proceed with the connection.

  5. Verify Connection:

    • Once connected, you should see Eduroam listed as the active network.

    • Open a browser and check that you have internet access to confirm the connection.

Troubleshooting:

  • If the connection fails, try forgetting the Eduroam network and reconnecting:

    1. Open System Preferences > Network > Wi-Fi > Advanced.

    2. Find Eduroam in the list of preferred networks, select it, and click the minus (-) sign to remove it.

    3. Reconnect by selecting Eduroam from the available networks and entering your credentials again.

  • Ensure your date and time settings are correct, as incorrect settings can sometimes cause connection issues.

Summary: This article provides detailed steps for connecting a Mac device to the Eduroam wireless network. It applies to faculty, staff, and students using Mac devices on campus.

 

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