Service Catalog

Categories (10)

Get Help

Includes the ability to report an incident because something is broken or request information from the Information Technology department.
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Accounts and Access

Includes StarID information, name change, request guest account(s), licensing and more.
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Classroom and Event Support

Includes computer loaner and peripherals for telework and student options, event equipment support, and more.
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Hardware, Device, and Peripheral Support

Includes hardware or device purchase, equipment pick up, and more.
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Network Support and Connectivity

Includes support for Eduroam, SPC WIFI, VPN and VDI, and other wireless and wired network requests and more.
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Phones, Call Center, Voicemail and Collaboration

Includes phone requests, voicemail and PIN resets, call center, and configurations and more.
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Printer, Lamination, and FollowMe Support

Poster printing, lamination, printer setup and configuration, FollowMe and PaperCut fund fulfillment and more.
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Saint Paul College Services

IT Support College Services, including Financial Aid tools, Scholarship links, Advisor applications, and more.
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Software and Applications

Includes software purchase, and installation requests, academic software for computer lab requests, and more.
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Teaching and Learning

Teaching and Learning resources and services supported by both AEI and IT, along with other academic support services.
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