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Service Catalog
Categories (10)
Get Help
Includes the ability to report an incident because something is broken or request information from the Information Technology department.
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Accounts and Access
Includes StarID information, name change, request guest account(s), licensing and more.
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Classroom and Event Support
Includes computer loaner and peripherals for telework and student options, event equipment support, and more.
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Hardware, Device, and Peripheral Support
Includes hardware or device purchase, equipment pick up, and more.
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Network Support and Connectivity
Includes support for Eduroam, SPC WIFI, VPN and VDI, and other wireless and wired network requests and more.
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Phones, Call Center, Voicemail and Collaboration
Includes phone requests, voicemail and PIN resets, call center, and configurations and more.
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Printer, Lamination, and FollowMe Support
Poster printing, lamination, printer setup and configuration, FollowMe and PaperCut fund fulfillment and more.
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S
Saint Paul College Services
IT Support College Services, including Financial Aid tools, Scholarship links, Advisor applications, and more.
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Software and Applications
Includes software purchase, and installation requests, academic software for computer lab requests, and more.
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Teaching and Learning
Teaching and Learning resources and services supported by both AEI and IT, along with other academic support services.
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Popular Services
Laptop Cart Request
General Questions
Adobe Account Request
Microsoft 365
Computer Hardware Audio
My Recently Visited Services
StarID: Activation and Password Change
Printer, FollowMe, and PaperCut Support
Risk Assessment Approval for Software
General Questions
Connect to a Printer
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